If for any reason you are not satisfied with the products that you have purchased, we will be happy to exchange it according to our easy exchange policy. Please note that the exchange policy is for the orders placed through our web site.
you can exchange if only if it is an exchangeable item However, the items should be in the original condition. You can exchange item/items within 14 days of purchasing. Keep the labels and tags with the product (attached) and return with the original receipt. We would be grateful to hear the reason for exchanging the item as well. Exchange is possible only ONCE.
Exchange delivery will be arranged by panther styles only need to inform us for the exchange and we will take care of the exchange process for you with no hassles
We do not accept returns nor refunds However, if you find a damaged item when the goods are being delivered, please contact us at that very moment through +94 71 487 2717 or send us an email on the same day of delivery to sales@pantherastyles.lk if you failed us to contact at that moment.
We ensure that the quality and standards are met in our products and processes. In order to achieve the standards, we conduct a quality check to ensure the products are 100% damage free prior to the shipment.
Once you receive the order please check your items at the delivery point. Please contact us immediately if you find a damaged item and you will be able to return it or we will exchange it free of charge. Please note that we will not be responsible for the damaged items thereafter.
Exchange Procedure
- Please inform us regarding the exchange by way of email to sales@pantherastyles.lk or call \ WhatsApp to +94 71 487 2717
- Pack the items in the same packaging in the original condition with labels and tags with given our relevant return delivery details
- select the items you need in exchange with and return the exchanging items to below address with in 7 working days.
Panthera styles 478/B,pannipitya road , pelawatte 0775844677 | 071 487 2717
we will keep the item in reserve once the package is recived we wll be sending your package
no delivery charge will be added to the new package only you have to bear ths return package cost that you will be sending
Items which are not in the original condition will not be accepted hence the exchange will not be processed.
The below listed item categories will not be exchanged
Items not in the original condition (ex: Damaged items, items with dirt/makeup/patches),Sale/ Discounted items ,Lingerie ,Handbags ,Jewellery & Accessories
Cancellation Policy
You can inform us through email (sales@pantherastyles.lk), call ( 0714872717 ). Please be kind enough to inform us within 24 hours after placing the order since the product will be reserved for you. The cancellation should happen before the order is dispatched from the Warehouse.